Understanding Directors’ and Officers’ (D&O) Liability Insurance

12th March 2019 5 min read

Directors’ and officers’ liability insurance, otherwise known as D&O, is the most effective way to protect your company’s directors and officers against financial costs that could arise against you or any of your employees in a managerial or supervisory role.

What is directors’ and officers’ (D&O) insurance?

Directors’ and officers’ liability insurance, otherwise known as D&O, is the most effective way to protect your company’s directors and officers against financial costs, including: defence costs, legal advice and legal representation for potential regulatory investigations or any resultant settlements of claims that could arise against you or any of your employees in a managerial or supervisory role. D&O protects your personal assets and liability as a director. When looking for a new role, many directors now require companies to have D&O insurance to a satisfactory level of cover before agreeing to join.

People do make mistakes, even those in management positions, and with these demanding job roles comes increasing exposure to risk. There is a risk that you could be held personally liable for these corporate management mistakes; the law imposes significant and broad duties on directors and officers, which can easily be breached, such as “wrongful trading”.

It is important to remember that even if claims made against your individuals are unfounded, the cost of defending the case would take up valuable time, money and effort from the business.  Given limited management resources SMEs may suffer more damage than major corporates in the event of a claim.

How can purchasing D&O insurance help to protect your business?

It’s not just high-profile, multi-million-pound companies that need D&O insurance. The same risks that affect larger businesses can affect any size of company. Any decision made by your company, irrespective of its innocent intention, can result in personal claims, proceedings and investigations. However, it is important to remember that D&O insurance does not cover inadequate advice, services or designs to a client – risks which are covered by professional indemnity insurance, so this needs to be purchased separately. 

    Many SME directors are unaware of their liabilities and neglect purchasing D&O insurance, therefore failing to protect themselves. In the UK, for example, a Datamonitor survey found that only 27 per cent of SME’s purchased D&O insurance*. A prudent business should ensure that D&O insurance is a mandatory purchase, because in many cases you can be the one held personally responsible, even if the mistake was not solely yours. By overseeing a company, you are not only responsible for your own actions, but for those of your employees as well. 

    Claims can arise from many areas of your commercial operations. The following are various case study examples on how D&O claims can affect all kinds of businesses, including SMEs:Sexual discrimination and harassment. The claimant was dismissed from her employment for gross misconduct, due to her failing to pass a test. The claimant consequently sued her former employers together with various former colleagues for sexual discrimination and sexual harassment. The complaint was eventually settled for £50,000 but the insured also acquired defence costs. Their D&O insurers contributed towards both the settlement cost and the defence costs.  

    Racial discrimination. The claimant claimed that she had been the victim of continuous racial harassment by her supervisor and that the company had ignored her complaints, forcing her to resign from her role. She was awarded £36,000 from the accused company.  

    The managing director of company A was held personally responsible for this mistake and the value of the cheque, which was over £30,000. 

    What factors should you consider when purchasing D&O insurance for your business?

    5% of SME businesses would prioritise the level of cover offered to them by a provider, over the price of the insurance (72%)**, proving that it is worthwhile making the investment in D&O insurance. 

    When deciding to purchase D&O insurance, there are a number of factors that you should take into consideration, such as:

    • Level of cover provided
    • Transparency of T&Cs
    • The provider’s overall claims service
    • Price
    • Additional pre-loss services
    • Previous experience and reputation of the provider

    Paul Samways, Managing Director of Miles Smith Insurance Solutions, explains why directors’ & officers’ cover should be a vital part of all businesses’ insurance portfolio:

    “When you fully understand the true exposure for directors and officers within a company, it is shocking that the first item on their insurance purchase agenda is not cover for themselves. There is clearly a great argument that says before talking about the insurance arrangements for the company, they should firstly talk about the protection for themselves. It seems like such an obvious buy.”

    If you would like to discuss D&O cover for your business, please call your Miles Smith Insurance Solutions Account Executive directly, or contact the team on 020 7977 4800.

    Article by Miles Smith Insurance Group with contributions from EC3 Legal LLP


    What are you looking for?

    Showing results for

    Request a call back

    Morning (9am- 12pm)Afternoon (12pm to 5pm)Anytime

    Get in touch

    020 7977 4800 info@milessmith.co.uk

    Make an enquiry

    Optional callback time

    No callbackMorning (9am- 12pm)Afternoon (12pm to 5pm)Anytime